Terms and Conditions

Prior to utilizing the Liquor Online Delivery service provided by GOBOOZE.COM.AU, we urge you to thoroughly read and assess the subsequent terms and conditions ("Agreement"). This Agreement delineates the legally binding terms and conditions that govern your engagement with the website.


Acceptance of Terms

By accessing or utilizing the GOBOOZE.COM.AU website, you signify your consent to abide by this Agreement. Should you dissent from any aspect of this Agreement, it is imperative that you abstain from using the website.



To utilize the website, you are required to satisfy the legal drinking age criteria in your jurisdiction. Through your usage of the website, you affirm that you meet the legal drinking age and recognize that you will furnish proof of age during the delivery process.


Ordering and Delivery

  1. Product Availability: The availability of products on the website is subject to alteration without prior notification. We do not assure the availability of any specific product.
  2. Order Confirmation: Subsequent to placing an order, you will receive an email confirmation containing the specifics of your order. Please be advised that this email is not an assurance of your order's acceptance. We hold the right to accept or decline any order for any rationale.
  3. Delivery: Reasonable endeavors will be made to effectuate the delivery of your order within the stipulated timeframe. Nonetheless, delivery timelines are approximations and may be influenced by unforeseen conditions. Deliveries will be directed to the address provided during the ordering procedure. You (THE PERSON PLACING THE ORDER), being of legal drinking age, must be present at the designated delivery address to accept the order and present proof of identity.
  4. Delivery Non-Pick Up Policy: 
     1. Wait Time Limit -  Delivery drivers will wait for a maximum of 10 minutes at the customer's specified delivery location.
     2.Driver's Responsibility - Upon arriving at the customer's specified delivery location, the driver will contact the customer through the provided contact information, notifying them of their arrival.
    - The driver will start a timer to monitor the 10-minute wait period.

     3.Customer's Responsibility:
    - It is the customer's responsibility to be available to receive their delivery during the 10-minute wait period.
    - Customers are advised to be attentive to their phone or other means of communication to facilitate the delivery process.

    4. Non-Pickup Procedures:
    - If the customer does not appear to pick up the delivery within the 10-minute window, the driver will make one final attempt to contact the customer.
    - If the customer remains unreachable or does not come out to collect their delivery within the 10-minute period, the driver will leave the delivery location.

    5.Customer Notification:
    - After the driver has left the location, the customer will receive a notification through the delivery platform informing them that the driver was unable to complete the delivery due to non-pickup.

    6. Alternative Pickup Option:
    - The customer will be instructed to pick up their order from their local store.

    7.Customer Support:
    - Customers with questions or concerns regarding non-pickup situations should contact customer support for assistance.

    - In exceptional cases, such as severe weather conditions or other emergencies, the 10-minute wait time may be extended at the driver's discretion.
  5. Delivery Restrictions: We may impose restrictions on deliveries to specific regions or impose supplementary prerequisites in accordance with local laws and regulations. It is incumbent upon you to ascertain whether the delivery of alcoholic beverages is permissible in your locality.
  6. Order Cancellation: Pursuant to our commitment to promote responsible consumption in alignment with the Drink Wise policy, we hereby reserve the right, at our sole discretion, to cancel any orders that exceed the quantity of one per household. This policy is enforced to ensure adherence to responsible drinking practices and to mitigate the risks associated with excessive consumption.


Pricing and Payment

  1. Pricing: The prices exhibited on the website are denominated in AU$ and are subject to modification without prior notification. Product prices do not incorporate relevant taxes, delivery expenses, or additional fees unless explicitly mentioned.
  2. Payment: Payments for orders are required to be completed at the time of order placement, utilizing the accessible payment methods on the website. By furnishing your payment details, you validate your authorization to employ the chosen payment method.

Referral Scheme Policy

  1.  Introduction: Welcome to GoBooze's Referral Scheme Address Requirement Policy. This policy outlines the conditions for participation in referral schemes hosted on our platform.
  2. Eligibility: Participants engaging in referral schemes must adhere to the following conditions: The address of both the referrer and the referee must be distinct. Failure to meet this requirement may result in the disqualification of the referral and forfeiture of associated benefits.
  3. Referral Scheme Operation: Referral schemes are promotional activities conducted by GoBooze to incentivize customer referrals. The scheme typically involves existing customers (referrers) referring new customers (referees) to the GoBooze platform.
  4.  Address Verification: During the referral process, GoBooze reserves the right to verify the addresses provided by both the referrer and the referee. Any indication of duplicate or similar addresses may lead to further investigation or disqualification from the referral scheme.
  5.  Non-compliance Consequences: If it is determined that the address of the referrer and the referee is identical or substantially similar, GoBooze reserves the right to withhold any associated rewards or benefits from the referral scheme. Additionally, GoBooze may choose not to complete the promotion with the referral in question.
  6. Modification and Enforcement: GoBooze retains the right to modify or amend this policy as deemed necessary. Enforcement of this policy is at the discretion of GoBooze, and any decisions made regarding non-compliance are final.

Customer Discount Code Policy

  1.  Each promotional offer or discount code is valid for one-time use only per household.
  2.  Regardless of variations in the codes provided, we reserve the right to cancel any order or review orders placed if multiple orders are detected from the same household.
  3.  Any attempt to circumvent this policy by creating multiple accounts or using different information will result in the cancellation of orders and may lead to further action as deemed necessary.
  4.  This policy applies to all promotional offers, discounts, or codes provided by our company, whether obtained through marketing campaigns, referral programs, or other means.
  5.  We reserve the right to modify or terminate this policy at any time without prior notice.
  6.  By using any promotional offer or discount code, customers agree to adhere to this policy and accept any decisions made by our company regarding order cancellations or reviews.
  7. This policy aims to ensure fair usage of promotional offers and discounts while preventing abuse or exploitation of our promotions. We appreciate your cooperation and understanding.

Returns and Refunds

  1. Damaged or Defective Products: In the event that you receive a product that is damaged or defective, kindly get in touch with our customer service promptly upon delivery to coordinate a replacement or refund (please note *conditions apply: once delivery is accepted, we regard the product as undamaged and, consequently, not eligible for return).
  2. Cancellation: Orders are irreversible once they have been confirmed and payment has been processed, unless mandated by relevant laws.
  3. Cancellation Policy: Our company reserves the right to cancel any order in the event that we identify the repeated use of the same discount code originating from the same address. This policy is in place to maintain fairness and integrity in our discount code usage practices. We appreciate your understanding and cooperation.


Compliance with Laws

By using our services, you commit to adhere to all pertinent laws and regulations concerning the acquisition, delivery, and consumption of alcoholic beverages. You are accountable for confirming your legal eligibility to purchase and partake in alcoholic beverages within your jurisdiction.


Intellectual Property

The website and its content, encompassing but not limited to text, graphics, logos, images, and software, are protected by intellectual property rights and are the property of GOBOOZE.COM.AU or its licensors. Reproduction, distribution, modification, or creation of derivative works based on any content from the website requires prior written consent.


Limitation of Liability

To the utmost extent allowed by law, GOBOOZE.COM.AU disclaims responsibility for any direct, indirect, incidental, consequential, or punitive damages arising from or related to the use or inability to use the website or products acquired via the website.



You commit to indemnify and shield GOBOOZE.COM.AU, its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses, including reasonable attorneys' fees, arising from your utilization of the website or any breach of this Agreement.

Governing Law and Jurisdiction

This Agreement shall be construed and governed in accordance with the laws of the Government of Victoria and the regulatory bodies VCGLR, VGCCC. Any disputes arising in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Victoria.

Changes to the Agreement

We retain the right to modify or revise this Agreement at any time, without prior notification. The most recent version of the Agreement will be published on the website. Your continued use of the website subsequent to any changes to this Agreement signifies your acceptance of those changes.


By using GOBOOZE.COM.AU, you acknowledge that you have read, understood, and agreed to be bound by this Agreement.

 If you have any questions regarding these Terms and Conditions, please contact our customer service.